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Key Factors You Might Be Overlooking When Choosing a Staircase

While it’s natural to seek value for money to enhance total project profitability, focusing only on the given cost price can lead to choices that compromise essential factors like the total cost of the project. All these can lead to unforeseen costs arising later, which can reduce your profit.. This is particularly true when selecting important structural elements in your development, such as staircases. 


At Multi-Turn, we understand that choosing the right staircase supplier is about more than just cost price. It’s about the investment in quality, design, and building a partnership to boost reputation. It is about having trust in the project workflow so that the price you are quoted is the total price you pay, without any reputational-damage along the way.  


So, here are some factors you may be overlooking when it comes to choosing a supplier for your staircase, especially if you are just looking at price.  



1. Paper Cost vs. True Cost

While it’s tempting to opt for products or services with a lower quoted price, it’s important to consider the significant project savings you could achieve by investing in quality. A staircase might seem like a cost-effective purchase at first, but if it’s poorly made or inaccurately measured, it can lead to very costly issues later on – such as stairs that don’t fit, requiring replacement or causing delays on site. Making a considered decision now can save you thousands of pounds over the lifetime of the project. 


Investing in a supplier you can trust maybe a higher initial outlay, you can avoid these expensive problems. Partnering with a reliable supplier like us ensures expert advice, accurate measurements, and a dry assembly to ensure your stairs fit perfectly when they arrive. Plus, our commitment to on-time, in-full deliveries means lower costs on-site and the delays caused by stairs are eliminated. How? 


Our deliveries match your project timings perfectly. On-time, in-full deliveries are guaranteed. This means that there’s no need to store staircases on site, waiting for installation. This eliminates the extra costs of storage and risk of damage to the stairs, the associated rework costs and delays to the whole project. Multi-Turn stairs fit-first-time. This eliminates delays to the project caused by poorly-fitting stairs. There are significant costs associated with delaying the whole project and not being able to sell properties. 


Ultimately, investing in a high-quality timber staircase from a trusted supplier who eliminates delays and extra costs on-site, far outweighs the extra costs caused by cheaper alternatives. 

Examples of hidden extra costs include:  

  • having to call trades back 

  • delays in delivery 

  • stairs that don’t fit 

  • damage to stairs through early delivery or incorrect storage 

  • incorrect measurements 


If you have already incurred costs above and beyond your initial quote value from an alternative supplier and want to see how we do it differently, click here. These incurred costs could be caused by wrong measurements, late delivery, early delivery and defects, all leading to new stairs being built, at your cost.  


2. Compliance

While it can be tempting to choose a cheaper manufacturer, safety should never be compromised. Ensuring your staircase meets safety standards is crucial, as cost-cutting can affect features like tread depth, handrail stability, and overall structure. 


By choosing a reputable supplier, you can trust that your staircase will meet all necessary safety standards and comply with British building regulations. Our knowledgeable project managers conduct site surveys, taking full responsibility for ensuring accuracy. With over 35 years of industry knowledge, we craft bespoke staircases designed with compliance to building regulations and safety, giving you peace of mind and eliminating the extra costs and delays caused by non-compliance rework. 


3. Expertise & Customer Support

When embarking on a new relationship for your staircase requirements, it isn’t just about choosing the final product – it’s about finding a supplier who can offer expertise, guidance, and ongoing customer support. A company that offers low prices might lack the ability to provide valuable insights or assistance throughout the process, from design to installation. 


We pride ourselves on offering personalised support, to ensure your project is a success, providing the staircase when you need it, and in full. With our team’s experience, you’ll receive not only a high-quality product but also the ongoing professional advice that’s focused on making stairs a successful part of your project. 


By placing an order with us, you can trust that your staircase will be backed by attention to detail and service that will make stairs a successful part of your project. Our solid reputation for delivering high-quality bespoke staircases means you’re making a purchase from a trusted and reliable staircase supplier. 

4. Sustainability

At Multi-Turn, we understand our responsibility towards the environment and have implemented measures to reduce our carbon footprint across all areas of our business. We take great care in managing waste, energy, and sourcing materials responsibly to create sustainable, high-quality staircases. All of our electricity is Zero Carbon certificated, ensuring that our operations are as environmentally friendly as possible. 


We are proud to be FSC® certified and use sustainably sourced timber in the production of our staircases, meaning you can be confident that your investment is helping to preserve forests for future generations. Our commitment to sustainability extends to our delivery processes as well. We are FORS certified, which demonstrates our commitment to safety, efficiency, and environmental protection in our transport operations.  


In summary, while the product cost is an important factor, the true expense often lies in what happens after. Delays, mistakes, and poor planning can create unforeseen costs later on. A staircase might be a small element of your project, but if it doesn’t arrive on time or fit correctly, it can cause significant issues that add to your overall costs. 


At Multi-Turn, we believe choosing the right staircase provider is about more than just upfront cost. It’s about making a wise investment in quality, design, and long-term value. We take responsibility for getting it right, so you don’t have to worry about hidden costs often associated with cheaper options. If you’re looking for stairs that make your projects more successful, contact us today.  




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